FAQ's

At SSKIN, we offer 15 minute complimentary consultations for all injectable treatments.
For skin related concerns, we offer 30 minute skin consultations, where a personalised treatment plan can be created for you.
Alternatively, you can opt to book in the "Unsure, decide treatment on day" option, which allows our skin experts to consult you first, and follow with the most suitable treatment immediately after.  

We have on street parking available, alternatively, park on one of our driveways. If you park on the driveway, please let us know so we can ensure another client hasn't been blocked in.

Unfortunately, due to safety reasons, if you're unable to bring a babysitter along to watch your little one, we will need to rebook your appointment to another day.
Children are unable to accompany you into the treatment rooms at SSKIN. 

Yes, if you are feeling unwell, please let us know so we can rebook you to another day/time. This ensures the highest level of safety for our clinic, staff and clients.

We are unable to treat you if you have an active cold sore for any skin treatments.
If you are prone to coldsores, we recommend taking an anti viral prior to coming in for skin needling, chemical peels, Cosmelan or any Injectables around the mouth. 

No. We do not recommend having any cosmetic injectable treatments while pregnant or breastfeeding.

We do require all clients to be off roaccutane for a minimum of 6 months before having any skin treatments.
Please Note: DMK enzymes are roaccatane friendly and can be done whilst taking the medication

We kindly ask for 24hrs notice or more when changing or canceling appointments.
We do send appointment reminders via text & email prior to your appointment date and try our best to confirm your appointment with you.
Failure to give more than 24hours notice for an appointment change may result in your $50 deposit being redeemed or a cancellation fee being applied to your account. ​
If you are on a package, your session may need to be redeemed.  

Yes, please request your chosen therapist when booking online, alternatively let us know in clinic at the time of booking to ensure you are booked in with your preferred Nurse or Skin Expert.

Yes! Please help yourself anytime to whatever is in our treat display! It's there for our clients.

Gift vouchers can be purchased in clinic with a physical hard copy voucher, or online and emailed to yourself or the receiver. 

Yes, heres the link to our online shop

Purchase any of our packages, and automatically join our SSKIN Squad for 6 months!
SSKIN Squad Is an exclusive membership where we run monthly giveaways, exclusive offers, and send personalised invitations to our private information nights with guest speakers, industry leaders and product launchers.