Policies

Child Policy

Unfortunately, due to safety reasons, if you're unable to bring a babysitter along to watch your little one, we will need to rebook your appointment to another day.

Children are unable to accompany you into the treatment rooms at SSKIN.

Cancellation Policy

We kindly ask for 24hrs notice or more when changing or canceling appointments. We do send appointment reminders via text & email prior to your appointment date and try our best to confirm your appointment with you.

Failure to give more than 24hours notice for an appointment change may result in your $40 deposit being redeemed or a cancellation fee being applied to your account. ‚ÄčIf you are on a package, your session may need to be redeemed.

COVID

We kindly ask that you follow Queensland Government COVID19 health advice. If you have any symptoms, or have been in a COVID19 hotspot, we kindly ask that you reschedule your appointment.

Booking Deposits

A $40 booking deposit is required for all appointments. This is redeemable on the day and will be taken off your appointment cost.

In the event of a no-show, or when less than 24 hours notice is given to change or cancel your appointment, SSKIN reserves the right to keep your deposit.